Online Protection

Phishing Scams

Internet scammers have a new way to lure unsuspecting victims: They go “phishing”.

Phishing is a high-tech scam that uses spam or pop-up messages to deceive you into disclosing your personal information. Phishers send an email or pop-up message that appears to be from a business or organization that you deal with. The message usually states that you need to “update” or “validate” your account information and looks just like the legitimate website of the business, but it isn’t. The scam is designed to trick you into revealing your personal information so that they can steal your identity.


Tips to Avoid Getting Hooked by a Phishing Scam

  • If you receive an email or pop-up message that asks for personal information, do not click on any links in the message and do not reply to the message
  • Do not email personal or financial information – email is NOT a secure method of transmitting personal information
  • Be cautious about opening any attachment or downloading any files from emails you receive

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IBM® Security Trusteer Rapport

Online Security You Can Bank On.

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Antivirus:  A False Sense of Security

Studies indicate that antivirus software detects only about 25% of the most popular malware currently being emailed to computer users.  That's because the virus creators move too quickly.  By the time antivirus products are able to block new viruses, it is often too late.  The bad guys have already managed to access a customer's bank account. Antivirus solutions create a special signature for each virus, or malware, and cannot defend against malware unless a file sample has already been obtained and a signature created to fight it.  The problem is that malware authors are able to create millions of files, each with a unique signature every month.  The same malware can be masked in many different files, each with its own signature that is unknown to the antivirus.  Antivirus solutions take days, sometimes even weeks, to detect new financial malware signatures and remove them.  By the time the antivirus provider eventually cleans the computer of the malware, it may already be too late to prevent the fraud from occurring.  That doesn't mean you should discard your antivirus solutions.  Many other viruses exist. They will slow down your computer or interfere with your work, but they will not attempt to steal money from you.  Your antivirus solutions should be used to protect you from these types of viruses.


IBM Security Trusteer Rapport

Trusteer Rapport's innovative technology picks up where conventional security software fails.  From the moment it is installed, Trusteer Rapport protects your computer and mitigates financial malware infections.  Trusteer Rapport also communicates with Stonegate Bank, allowing our team to take immediate action against changes in the threat landscape.

Trusteer Rapport doesn't look for file signatures.  It doesn't bother to examine what the file is, but rather what the file does.  Trusteer Rapport detects the malware installation process and breaks it - keeping the computer clean.  Even if malware managed to install on the computer, Trusteer Rapport detects and blocks any attempt by the malware to compromise the browser and your online banking session.  By stopping the malware's malicious behavior, Trusteer Rapport is able to provide protections above and beyond what is possible with an antivirus solution.  This is why Stonegate has chosen to partner with Trusteer to offer you this excellent layer of security, at no charge!

Trusteer Rapport currently protects tens of millions of users worldwide.  In an independent study, Trusteer Rapport stopped 100% of all financial malware used by testers to try and infect a protected machine.


How Trusteer Rapport Protects You

  • Removes existing financial malware from your computer immediately
  • Prevents financial malware infections when accessing malicious websites or downloading malicious applications
  • Stops phishing attacks from stealing your credentials and data
  • Automatic updates are done in the background keeping up with the latest threats
  • Compact software that won't slow down your computer or interfere with your applications
  • Protection starts with a quick installation (to ensure full protection please restart your computer)


 Download Now - At No Cost!

    For additional information and to install, click:  DOWNLOAD HERE


IBM® and Trusteer Rapport™ are registered trademarks of the International Business Machines Corporation, registered in many jurisdictions worldwide.

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 FDIC Resources

The FDIC has published resources to help avoid fraud and protect against cyber threats when banking online or on a mobile device.  Please visit the FDIC Cybersecurity website, for a list of items on "How to Avoid Identity Theft" and "How to Avoid Frauds & Scams."

Additional FDIC resources are provided below:

FDIC Publication: A Cybersecurity Guide for Financial Institution Customers

FDIC Publication: A Cybersecurity Guide for Businesses


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Special Alert

The FDIC is aware of emails appearing to be sent from the FDIC that ask recipients to open and review an attached file. The subject line of the email states: “Funds wired into your account are stolen.” The attached file contains code that when opened will attempt to collect personal information. This email is fraudulent and was not sent by the FDIC.

For additional information about safe online banking and avoiding online scams, visit


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